Privacy Policy - WSU

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PRIVACY POLICY, dated July 17, 2024

This policy has been implemented in accordance with the legal codes of Belize, particularly the Data Protection Act of 2021. Wall Street US LLC (WSU) declares as policy that the Firm will act in accordance with the law and current best practices with respect to the processing of personal data. WSU understands the importance of maintaining the privacy of your personal information.

This policy will be updated periodically, and such updates will be announced at least seven days in advance.

All data you provide to us or that we collect during your use of our services will be managed by Wall Street US LLC (WSU), incorporated in Belize under registration number 0000001236 at 35 Barrack Road, 2nd Floor, Belize City, Belize.

If you have any questions or need clarification regarding any aspect of this policy, you may contact our Customer Support department at soporte@wallstreetus.com.

If you wish to exercise your rights under the Data Protection Act of 2021 or this policy — in particular your right to access, correct, modify, or request the deletion of your data, as well as to modify or withdraw your consent for data processing — please contact soporte@wallstreetus.com.

If you have any issue or complaint regarding data processing, you may request that your case be reviewed by WSU’s Data Protection Officer.

If you decide to apply for an account with WSU, we will request certain information to complete the process. We may also request, collect, and process data related to you, including personally identifiable information as well as categories of sensitive and protected data. This information includes:
  • Full name, address, and contact details, including residential, postal, and email addresses, phone numbers, and communication data;
  • Identification document number;
  • Date of birth and gender;
  • Information about your income and assets, including details about your assets and liabilities, account balances, account statements, business statements, tax information, and financial statements;
  • Profession and employment details;
  • Location data;
  • Trading performance and any other similar information;
  • Payment details, including credit card, debit card, and bank account information, as well as other necessary financial information;
  • Credit or reference reports from agencies;
  • Any affiliate or introducing partner with whom we have a mutual relationship, or other relationships relevant to our business;
  • Any person authorized by you or otherwise connected to you;
  • Details about your use of our platform and services;
  • Details about the software and hardware you use to communicate with us and access our services.

We collect and use this information to:
  • Provide WSU services and customer support;
  • Process transactions and send notifications regarding your transactions;
  • Verify your identity by comparing your personal information with third-party databases and previously collected information;
  • Improve security, prevent fraud, monitor and verify identity or access to services, combat financial crimes, or other security risks;
  • Comply with legal obligations and protect WSU’s interests, including cooperation with law enforcement authorities;
  • Send administrative or account-related information;
  • Connect to the Internet;
  • Use the device’s camera to take pictures of documents and/or the user’s face during account registration;
  • Access the device’s photo gallery to upload images of documents and/or the user’s face during real account registration;
  • Access user storage space to save an image;
  • Use the advertising identifier (IDFA) to monitor the efficiency of our advertising campaigns and app installations;
  • Use the chat microphone;
  • Activate phone mode to enable app sleep mode when running in the background.

WSU obtains most information directly from you through applications or other forms, and from records maintained during the course of providing ongoing customer service. Wall Street US may also collect information about your use of the website, such as pages visited, frequency and duration of visits, and your activity while using it.

WSU will use the information collected from you for the following purposes:
  • To better understand our customers and end users and how they use and interact with Wall Street US LLC (WSU) products and services;
  • To resolve disputes, collect fees, and address problems;
  • To prevent and investigate potentially prohibited or illegal activities and/or violations of our published user terms;
  • To communicate with you about our events or those of our partners;
  • To interact with you on third-party social media platforms;
  • To deliver targeted marketing, service update notices, and promotional offers;
  • To provide a personalized experience and implement your website and app preferences;
  • To personalize, measure, and improve WSU’s products and services.

The provision of services is not conditioned on your consent for the use of your data for marketing purposes.

We may share your data with necessary counterparties to process your transactions, with courts, regulatory and law enforcement authorities, as well as with third parties whose services WSU relies on to meet its regulatory obligations, including testing and solution development.

We may also share your data with third parties to improve our services and marketing activities.

Your data may be processed and stored on third-party servers (cloud storage and processing).

Wall Street US LLC (WSU) only processes data using services that meet data protection standards no lower than those established by the Data Protection Act of 2021.

WSU limits access to your data to those affiliates, employees, counterparties, and related companies that need to know the information to help carry out your product or service request or other functions described in this policy. WSU operates under established cybersecurity and data protection procedures under the supervision of our parent company, Wall Street US LLC (WSU).

Depending on the product or service and specific restrictions on sensitive information, personal data may be disclosed to:
  • Service providers and professional advisors contracted to provide WSU with administrative, financial, research, or other services;
  • Referral parties and introducing partners with whom WSU has a mutual relationship;
  • Courts, tribunals, and regulatory authorities as agreed or required by law, and where disclosure is deemed necessary to protect WSU’s rights and/or comply with legal proceedings;
  • Reference agencies;
  • Any person authorized by you, as specified by you or by contract.

While we make every reasonable effort to safeguard your personal data, you acknowledge that Internet use is not entirely secure and, for this reason, we cannot guarantee the security or integrity of personal data transferred to or from you via the Internet.

You may notify us at any time if your personal data has changed or if you wish us to delete the personal information we hold about you by emailing soporte@wallstreetus.com. We will modify or delete your personal information in accordance with your instructions, except where we are required to retain it for regulatory or legal purposes, to provide the services you have requested, or to maintain appropriate business records and protect our legal interests.

In the event of termination of our agreement with you, your data necessary to meet legal requirements and protect WSU’s legal interests will remain stored for 7 years, unless otherwise required.
If you open an account with us, you will be required to use our trading software, which enables us to use cookies in connection with your access to this website.

Cookies are small information files, often including a unique identification number or value, stored on your computer’s hard drive as a result of using this trading software and accessing this website. The purpose of this information is to provide you with a more relevant and effective experience on the site, including the display of web pages according to your needs or preferences. Cookies are widely used on many Internet sites, and you can choose whether and how cookies are accepted by changing your preferences and browser settings. You may be unable to access certain parts of this site if you disable cookies, particularly secure sections. Therefore, we recommend enabling cookies to benefit from all website services.

Mobile Application Privacy Policy

This chapter describes the privacy policy for WSU mobile applications. All the previous provisions remain applicable to the use of WSU mobile apps; the following should be understood as additional stipulations.

The mobile device stores an encrypted unique Application Identifier (generated during the app registration process on WSU’s side), which is stored on the device until the mobile app is deleted. The aforementioned Application Identifier, along with information about the mobile device’s brand, type, and hardware token, is transferred to Wall Street US during the app registration process and is used for explicit identification of the app and device. Communication between the mobile app and the WSU system is carried out using advanced decryption mechanisms. Depending on the mobile platform, WSU apps may access the following features on the device:

Depending on the app, its functions may be disabled by changing the system settings on the device or by uninstalling the application.
The mobile applications do not store any personal data that could allow a third party to identify an app user. Anonymous data related to user activity in the mobile apps may be processed by WSU for statistical purposes.

Additionally, WSU informs that the apps are connected to two services:
  1. Firebase – to collect statistical data on app performance and information on how clients use the app; this data is completely anonymous.
  2. Fabric.io – to collect statistical data on app performance and information on how clients use the app; this data is completely anonymous. This service also allows BC to collect information on app crashes (errors), which are also entirely anonymous and contain no data that could identify the client or their information.


Wall Street US LLC
www.wallstreetus.com

Wall Street US LLC is a limited liability company established at 14 Wall Street Center, New York, Manhattan, under Registration No. 0244909, and authorized by the National Futures Association (N.F.A.) under Registration No. 0244909.
Dear client, please note that in the event of any discrepancy between the Spanish and English versions, the English version shall prevail.
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